Company Policies

Welcome to Our Studio – Important Information for Families

We ask that students arrive on time and prepared to begin class with stretching. Proper warm-up is essential to help prevent injuries and ensure a successful class experience. Please ensure your student has used the restroom prior to class so they can make the most of their time in the studio.

To maintain focus and a smooth transition between classes, we ask that you arrive no earlier than 10 minutes before your scheduled class time. Please wait in the designated waiting area until your instructor opens the door and dismisses the previous class.

Class Attire:
Dress code details for each class can be found on our mobile app, Opera Block Performing Arts.

In the Waiting Area:
We welcome parents to observe from the waiting area. Please keep in mind that the space is not soundproof, so we ask for quiet voices to respect the learning environment. Small children must be supervised at all times, and tumbling or rough play is not permitted in the waiting area.

Beverages & Snacks:
We recommend that students bring a water bottle with a secure lid. Please avoid bringing pop, juice, or flavored drinks. No food, gum, or candy is allowed in the studio or waiting area.

Studio Floors & Footwear:
To protect our dance floors and your shoes, please change into dance shoes in the waiting room and leave street shoes in the hallway. Dance shoes should not be worn outside the studio.

Student Dismissal:
All students must be dismissed directly to a parent or guardian unless other arrangements have been made in advance.

Recital & Costume Info:
We will host a spring recital, and a $70 costume deposit is due by November 15th. Costume measurements will be taken during class.

Registration & Tuition:
A $10 registration fee per class secures your spot. No additional tuition is due until classes begin. If a class is full, you will be prompted to join the waitlist or you may email us directly.

Standard tuition is $59 per month regardless of the number of classes in that month. Some premium classes may have different rates—please refer to the class schedule for details. Tuition is based on an average of 3.6 classes per month to accommodate holidays and studio breaks. Payments are processed on the 1st of each month through our Parent Portal using credit, debit, or checking (EFT). A $25 fee will apply to declined or insufficient payments.

Class Sizes & Private Lessons:
Classes with five or fewer students may be subject to rescheduling or cancellation at the Studio’s discretion. Private and semi-private lessons may be available—please inquire with our staff for more information.

Weather Closures:
We do not automatically follow local school closings, as conditions may improve by class time. In the event of a studio closure due to weather, we will notify you via the Parent Portal and app. Make-up classes may be offered at the instructor’s discretion and based on availability. Families are responsible for ensuring their dancer attends the scheduled make-up session.

Missed Classes & Attendance:
We do not offer refunds or credits for missed classes. While we track attendance, we understand that occasional absences happen. Regular attendance supports growth in technique, confidence, and overall progress. If your student finds that their current class isn’t the right fit, please reach out to our staff to explore other options.

Withdrawals:
We want every family to feel happy and supported in our programs. If you need to withdraw from a class, please contact our office to formally process the drop. Unused or unattended classes cannot be prorated or refunded. If you plan to withdraw, please notify the Studio Director by November 30th to avoid being charged for the remainder of the season.